Accessibility Statement
Version: January 21, 2025
Our Commitment to Accessibility
At NiSource, we strive to make our products and services accessible to the broadest audience possible. We are dedicated to continuously evaluating and improving our websites and mobile apps to ensure they provide an exceptional customer experience for everyone.
Website and Mobile App Accessibility
NiSource is dedicated to delivering an accessible digital experience through the ongoing enhancement of our websites and mobile apps. We continuously monitor and assess their accessibility in alignment with the latest Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, as of the writing of this document.
Feedback
We are continuously striving to enhance the accessibility of our website to ensure equal access for all users. If you have concerns about the accessibility of any content on this website or have suggestions, comments, or feedback to help us improve, please contact us using one of the methods below.Email: accessibility@nisource.com
Mailing Address:
NiSource
801 E. 86th Avenue
Merrillville, IN 46410
Feedback Form: see below
If you have encountered a specific problem, please note the web address or URL where you experienced difficulty and describe the specific problem(s) you have encountered.
Diversity, Equity & Inclusion
At NiSource, our commitment to Diversity, Equity & Inclusion extends to ensuring that all individuals, regardless of ability, have equal access to our services and information. Accessibility is a key part of our broader mission to place people at the heart of everything we do, while delivering outstanding customer experiences and providing safe, reliable, and affordable energy that meets the needs of all our customers.