Safety

As colder weather arrives across our service territories, winter brings new challenges for customers, communities and the utility crews who work every day to maintain safe and reliable service       

Throughout the season, we're sharing information to help customers stay safe, informed and ready for the months ahead. 

Whether it's clearing access to utility equipment, improving energy efficiency or learning more about natural gas and carbon monoxide safety, a few simple actions can make a meaningful difference during the colder months. 

Help Keep Utility Crews Safe

Winter weather can create additional challenges for utility employees who respond to emergencies, restore service and perform maintenance in all types of conditions.

Customers can help by:

• Shoveling and treating walkways, driveways and steps leading to utility equipment. 
• Keeping gas and electric meters free of snow and ice. 
• Avoiding piling snow from plows or snowblowers onto utility equipment. 
• Marking landscaping features, retaining walls and other obstacles that may be hidden beneath snow. 
• Turning on outdoor lighting when crews may be working during low-light conditions. 
• Securing pets during service visits. 

These simple actions help create a safer environment for utility employees while allowing crews to safely access equipment and perform their work efficiently.

Small Actions Can Make a Big Difference

Keeping utility equipment accessible, reducing potential hazards around your property and staying informed about seasonal safety topics can help create safer conditions for customers, communities and utility crews alike. 

At NiSource, we're committed to delivering safe and reliable service while helping customers stay safe and informed throughout the winter season. 

Learn More

Customers can find winter weather safety information specific to their location:

• NIPSCO
• Columbia Gas of Ohio
• Columbia Gas of Kentucky
• Columbia Gas of Pennsylvania
• Columbia Gas of Maryland
  
• Gas of Virginia

By taking a few simple precautions and staying informed, customers can help create a safer winter season for themselves, their families and the utility crews who serve their communities every day.