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Sustainability
Customer Experience
ENVIRONMENTAL STewardship
A Best Place To Work
Safety
SHAREHOLDER VALUE
Top-Tier Customer Satisfaction and Service & Investments That Deliver Service Reliability
- Record Level Capital Investment Driving Improved Safety and Reliability
- Industry-Leading Efforts to Modernize Our Natural Gas and Electric System
- Fostering a Customer-Centric Culture Among Employees, Enhancing our Processes and Implementing New Technologies to Meet Customers’ Changing Expectations
- Continued Support and Advocacy of Customer Programs to Help Ensure Affordability, Increase Comfort and Reduce Energy Usage
- Promoting Programs Allowing Customers to Generate Electricity Using Renewable Resources
Targeted Environmental Improvements
- Building on a Foundation of Environmental Improvements
- Plan Outlined to Retire 50% of Our Coal Electric Generating Capacity by the End of 2023
- Significant Pipeline Replacement Efforts Reducing Methane Emissions by 50% by 2025 from 2005 Levels
- Founding Member of Environmental Protection Agency’s Methane Challenge
Recognized Among the Best Places to Work
- Nearly 9 out of 10 of Our Employees Would Recommend NiSource as a Great Place to Work
- Recognized Nationally and Regionally with Awards Ranging from Best Place to Work, Dow Jones Sustainability Index and one of the World’s Most Ethical Companies
- $5.5 Million Donated to Nonprofit Organizations in Our Communities in 2016
- More than 13,500 Volunteer Hours by Employees in 2016
Industry-Leading Safety Performance
- Arriving 15 Minutes Faster to Natural Gas Emergencies than Industry Standard 96% of the Time in 2016
- 14% Decline in System Damages in 2016
- Top Quartile Performance in Key Safety Areas in 2016
Creating Shareholder Value
- 100% Regulated Natural Gas and Electric Utility Business
- $30B of Identified Infrastructure Investments
- Commitment to a Healthy Balance Sheet, Growing Cash Flow and Investment-Grade Credit
- Expected Annual Net Operating Earnings Per Share and Dividend Growth of 5%-7% through 2020
2016
2016 Integrated Annual Report
2016 Global Reporting Intiative Table
2016 NiSource Supplemental Sustainability Data
2016 CDP Climate Change Response
2016 Sustainability Scorecard
2016 Third Party Assurance and Verification Statements
2016 NiSource Greenhouse Gas Report
2016 CDP Water Response
2015
2015 Sustainability Report
2015 Sustainability Scorecard
2015 Global Reporting Initiative Assurance Statement
2015 Global Reporting Initiative Table
2015 CDP Climate Change Response
2014
2014 Sustainability Report
2014 Inclusion and Diversity Report
2014 Sustainability Report Development Process
2014 CDP Climate Change Response
2014 Global Reporting Initiative Assurance Statement
2014 Global Reporting Initiative Table
2014 CDP Investor Response
2014 Carbon Disclosure Project Response
Greenhouse Gas Report (2012)
2013
2013 Sustainability Report
2013 Inclusion and Diversity Report
2013 Sustainability Report Development Process
2013 Global Reporting Initiative Assurance Statement
2013 Global Reporting Initiative Table
2013 Carbon Disclosure Project Response
Greenhouse Gas Report (2012)
2012
2012 Sustainability Report
2012 Inclusion and Diversity Report
2012 Sustainability Summary
2012 Sustainability Report Development Process
2012 Global Reporting Initiative Assurance Statement
2012 Global Reporting Initiative Table
2012 Carbon Disclosure Project Response
2012 Greenhouse Gas Report
2011
2011 Sustainability Report
2011 Global Reporting Application Level Check
2011 Global Reporting Initiative Assurance Statement
2011 Global Reporting Initiative Table
2011 Sustainability Report Development Process
2010
2010 Sustainability Report
2010 Carbon Disclosure Project Report
2010 Global Reporting Initiative Assurance Statement
2010 Global Reporting Initiative Table
2010 Sustainability Report Development Process
