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Terms of Use

NiSource Website Terms of Use

Legal Information and Notices

This website (including without limitation information or interactive forms) and related functions and services (collectively, “website”) are operated and maintained by NiSource Corporate Services Company (“NiSource”, "Company" or “we”).  By using this Website, you agree to be bound by and to use the website in strict accordance with these Terms of Use. If you do not agree to these Terms of Use, do not access or otherwise use this website.

TO THE EXTENT ALLOWED BY LAW, WITH RESPECT TO YOUR USE OF THIS WEBSITE OR ANY HYPERLINKED WEBSITE, IN NO EVENT WILL NISOURCE OR ANY OF ITS AFFILIATES BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

YOU AGREE THAT YOU WILL SUBMIT ANY DISPUTE INVOLVING NISOURCE OR ANY OF ITS AFFILIATES ARISING OUT OF, OR CONNECTED TO, YOUR USE OF THIS WEBSITE OR ANY HYPERLINKED WEBSITE EXCLUSIVELY TO BINDING INDIVIDUAL (NON-CLASS) ARBITRATION TO BE ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (“AAA”).  Information about the arbitration process and procedures is available at www.adr.org. If, for any reason, AAA is not available, you may file your case with any national arbitration company.  The arbitration shall be governed by the Federal Arbitration Act.

This website may also contain forward-looking statements, as seen below. THIS WEBSITE AND ANY HYPERLINKED WEBSITE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

These Terms of Use and information on this website may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. NiSource may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice.

Please note that any information or material sent to NiSource will be deemed NOT to be confidential, unless we have an agreement otherwise with you. By sending NiSource any information or material, you grant NiSource an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that NiSource is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. The Company may modify these Terms of Use at any time. Material changes will be posted for thirty (30) days before becoming effective. Learn more about NiSource's privacy practices.

NiSource makes no representations whatsoever about any other website which you may access through this one. When you access a non-NiSource website, please understand that it is independent from NiSource, and that NiSource has no control over the content on that website. In addition, a link to a non-NiSource site does not mean that NiSource endorses or accepts any responsibility for the content, or the use, of such website. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other similar items of a harmful nature.

Note, your user login ID and any password(s) used to access your web based tools made available by the Company should be kept confidential. The Company is not responsible for any loss or damage incurred because you shared them with a third party or did not otherwise keep your user login ID and password confidential.

Reference on the website to any products, services, processes, hypertext links to third parties or other information by trade name, trademark, manufacturer, supplier or otherwise does not necessarily constitute or imply the endorsement, sponsorship or recommendation of NiSource. Product and service information are the sole responsibility of each individual vendor.

Use of Our Forms

We attempt to secure your sensitive personal information provided on our online forms using a variety of technologies and security devices. However, NiSource is not responsible for technical, hardware or software failures of any kind in relation to any use of this Internet site. We cannot know when problems arise on the Internet, or when equipment incompatibilities distort messages. We are not responsible for incomplete, distorted or delayed computer transmissions all of which may affect the information or interactive forms on this website.

Forward-Looking Statement Disclaimer

This website contains forward-looking statements within the meaning of federal securities laws. These forward-looking statements are subject to various risks and uncertainties. Examples of forward-looking statements on this website include statements and expectations regarding NiSource’s business, performance, infrastructure or utility investments and growth and any and all underlying assumptions and other statements that are not historical fact. Factors that could cause actual results to differ materially from the projections, forecasts, estimates, plans and expectations discussed on this website include, but are not limited to, NiSource’s debt obligations; any changes in NiSource’s credit rating; NiSource’s ability to execute its growth strategy; changes in general economic, capital and commodity market conditions; pension funding obligations; economic regulation and the impact of regulatory rate reviews; compliance with environmental laws and the costs of associated liabilities; fluctuations in demand from residential and commercial customers; economic conditions of certain industries; the price of energy commodities and related transportation costs; the reliability of customers and suppliers to fulfill their payment and contractual obligations; potential impairments of goodwill or definite-lived intangible assets; changes in taxation and accounting principles; potential incidents and other operating risks associated with our business; the impact of an aging infrastructure; the impact of climate change; potential cyberattacks; risks associated with construction and natural gas cost and supply; extreme weather conditions; the ability of subsidiaries to generate cash; uncertainties related to the expected benefits of the separation of Columbia Pipeline Group, Inc. and other matters referenced in the “Risk Factors” section of NiSource’s most recent report on Form 10-K and in other filings with the Securities and Exchange Commission, many of which are beyond the control of NiSource. NiSource expressly disclaims any duty to update, supplement or amend any of its forward-looking statements contained on this website, whether as a result of new information, subsequent events or otherwise, except as required by applicable law.