Privacy Notice

Version: May 9, 2023 

 

NiSource Corporate Services Company and its affiliates (referred to as the “Company”, “we”, “our” or “us”) understands how important privacy is to you. We hope this notice will answer your questions about our information and privacy practices. Generally, this Privacy Notice does not apply to information which is already available to the public, or which becomes available to the public hereafter. Any dispute related to this Privacy Notice will be governed by our Terms of Use. Maintaining the confidentiality of your sensitive personal information is important to us and the Company takes steps to protect it from public disclosure. Note, however, no safeguards can guarantee complete security or privacy of your sensitive personal information.  

The Categories of Personal Data We Collect About You 
We obtain personal data that you provide us through a variety of channels (e.g., telephone, online, etc.).  This information includes among other things, your name, mailing address, social security number, and telephone number. By submitting a telephone number to us you agree that a representative of the Company can contact you at the number(s) you provide, potentially using automated technology (including texts/SMS messaging) or a pre-recorded message. The Company does not use texts/SMS messaging to send marketing messages. By following the Company's opt-out instructions, you may opt-out. In addition, we may collect and maintain other information volunteered by you, such as survey information, job applications, or website registrations. We may also collect information from your interaction with chatbots/ chat/ interactive forms. 
 
Our system logs may record certain information about visitors to our sites, including the web request, Internet Protocol (“IP”) address, device and mobile ad identifiers, browser information, interaction with the sites, pages viewed, app usage, and other such information; we may collect similar information from emails you receive from us that can help us track which emails are opened and which links are clicked by recipients.   We may record your clicks and/or keystrokes as you interact with our website; we may also allow third parties to record those clicks and/or keystrokes, for the purposes listed in this Privacy Notice.   
We use certain cookies, pixel tags and other technologies to help us understand how you use the sites and enable us to personalize your experience. To learn more about cookies, please visit http://www.allaboutcookies.org/. We may ask advertisers or other third party partners to serve ads or services to your devices, which rely on cookies or similar technologies placed on our sites. 
We may receive information from third parties such as advertising and marketing partners, public databases, and social media platforms, to supplement the information we receive from you. If we do so, this notice governs how we can use that information. 
Our website does not knowingly collect or maintain personal data from children under the age of 13. 

The Purposes for Which We Use the Personal Data We Collect
We may use personal data as permitted by law, for the following business purposes:

• to consider and process your application 
• to respond to your inquiries and fulfill your requests 
• to communicate with you about your application, job fairs, and other employment-related matters 
• to re-contact you if we have not heard from you in a while 
• to confirm the accuracy of the information provided to us 
• to perform quality control 
• to improve your experience with us 
• to permit you to participate in social sharing, including live social media feeds 
• to send you promotional material from any of our affiliates 
• to perform analytics, quality control, market research, and determine the effectiveness of our websites, mobile applications, and promotional campaigns

We may also use personal data and any communications as we believe to be necessary or appropriate for certain purposes, including:

• to comply with applicable law and legal process
• to respond to requests from public and government authorities, including law enforcement
• to detect, prevent, or investigate potential security incidents or fraud
• to facilitate the functionality of our mobile applications and websites
• to enforce our terms and conditions
• to protect our operations or those of our affiliates
• to protect the rights, privacy, safety, financial or physical property and/or security of the Company, our affiliates, you or others
• to document and maintain records as permitted by law, such as for regulatory or other record keeping purposes 
• to allow us to pursue available remedies or limit the damages that we may sustain

If you submit any personal data relating to other people, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Notice. 

The Categories of Third Parties with Whom We May Share Personal Data
We may disclose personal data, as permitted by law:

• to our affiliates for the purposes described in this Privacy Notice 
  
• to our third-party service providers who provide services such as website hosting, data analysis, IT services, email delivery services, auditing services and other services 
• to a third party in the event of any actual or potential reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings) 
• in connection with the purposes described above (e.g., to comply with legal obligations or to respond to requests from public and government authorities) 
• to third-party strategic partners with whom we may enter into a special relationship for promotional activities, where permitted by law 
• to our online and email advertisers or other third-party vendors we use who may provide cookies, pixel tags, web beacons, clear GIFs or other similar technologies for use on our sites or other websites to manage and improve our online and email campaigns. These third-party vendors may also use other digital tools, as well as your personal data, to recognize you across the devices and online services you use. 

Privacy Notice Modifications 
The Company may modify this Privacy Notice at any time. The updated Privacy Notice will be posted for thirty (30) days before becoming effective.