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Where We Serve

Serving nearly four million natural gas and electric customers across six states under our Columbia Gas and NIPSCO brands

We employ approximately 7,400 of our neighbors who are engaged in the communities we serve, making them great places to live and call home.

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NiSource Service Territory Map
 

Fast Facts

Proudly serving
6
US States
Reporting
$1.60
2023 Adjusted Earnings Per Diluted Share (Non-GAAP)
Approximately
7,400
Valued Employees
Servicing
≈3.3 Million
Natural Gas Customers
Servicing
≈500,000
Electric Customers
 

Our Impact    

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People  | Diversity, Equity and Inclusion | Community Engagement

At NiSource, people are at the center of everything we do and continue to be a top priority as we shift to a greener, more sustainable energy supply. As we look towards the energy future, we must ensure no one is left behind, this includes our employees, partners, customer and the communities we serve.

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Planet | Sustainability | Innovation

“Natural gas is an essential part of our energy sector and economy. Our nation’s natural gas industry delivers affordable and reliable energy to millions of Americans and businesses every day, driving down emissions and helping to achieve our nation’s energy and environmental goals.” – American Gas Association (AGA)

 

For Investors   

 

Careers  

We Want Your Energy

It’s an exciting time to have a career in the energy sector as natural gas will continue to play a vital role in advancing America with its energy goals.

Learn more about Careers at NiSource

 

Regulatory Information  

The Role of Natural Gas in the Energy Transition

The transition to renewable energy sources must balance multiple factors - including reliability, affordability, resilience, and environmental impact - that affect current and future customers and communities. That means we must continue to provide customers with access to a reliable supply of energy at an affordable cost as we bring solar, wind and other cleaner energy sources online. To accommodate these needs, NiSource is fortunate to have access to a plentiful supply of low-cost natural gas to include as part of our evolving energy mix. Natural gas not only supports the transition by serving as a feedstock to help satisfy demand as we deploy new energy technologies, but also provides the infrastructure to support the distribution of other fuels such as hydrogen, renewable natural gas and greener fuels blended with natural gas.

What is Renewable Natural Gas and how does it work?

Renewable natural gas is the gaseous byproduct of the decomposition of organic matter from various resources that can be used for energy. These resources can include landfills, livestock operations, and wastewater treatment facilities. The gaseous byproduct is captured at the resource location and cleaned to remove impurities. This process prepares the gas for injection into the gas distribution network. Once complete, the gas is transported through the distribution network where it can be used to generate heat and electricity. The gas can also be further processed to fuel vehicles. The resulting gas for either case is interchangeable with conventional natural gas making it an ideal substitute.

Why is Renewable Natural Gas important?

Renewable natural gas is uniquely positioned to provide a meaningful contribution to decarbonization today and in the future due to its dual benefits. Renewable natural gas not only can serve as a substitute for conventional fossil fuels but can also offset emissions from other sources, such as landfills and livestock operations. Methane that would normally be released into the atmosphere at these locations is instead captured leading to an even greater carbon reduction.

Did you know that NiSource’s Columbia Gas companies partner with renewable natural gas producers to help them connect to our natural gas delivery system?

Renewable natural gas suppliers gain an experienced partner who understands the financial, time, and safety commitments required to successfully transport and deliver renewable natural gas and have positive impact on our environment.