Version: May 9, 2023
Legal Information and Notices
This Website (including without limitation information, surveys, interactive forms or chat/chatbots) and related functions and services (collectively, “Website”) is operated and maintained by NiSource Corporate Service Company on behalf of itself and its affiliates . ("Company" or “we”). By using this Website, you agree to be bound by and to use the Website in strict accordance with these Terms of Use. If you do not agree to these Terms of Use, do not access or otherwise use this Website. Headings and captions contained in these Terms of Use are for reference only and do not define, interpret or limit the scope or content of these Terms of Use and shall be given no effect in the interpretation of these Terms of Use.
TO THE EXTENT ALLOWED BY LAW, WITH RESPECT TO YOUR USE OF THIS WEBSITE OR ANY HYPERLINKED WEBSITE, IN NO EVENT WILL NISOURCE CORPORATE SERVICE COMPANY OR ANY OF ITS AFFILIATES BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
YOU AGREE THAT YOU WILL SUBMIT ANY DISPUTE ARISING OUT OF, OR CONNECTED TO, YOUR USE OF THIS WEBSITE OR ANY HYPERLINKED WEBSITE EXCLUSIVELY TO BINDING INDIVIDUAL (NON-CLASS) ARBITRATION TO BE ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (“AAA”). Information about the arbitration process and procedures is available at www.adr.org. If, for any reason, AAA is not available, you may file your case with any national arbitration company. The arbitration shall be governed by the Federal Arbitration Act.
THIS WEBSITE AND ANY HYPERLINKED WEBSITE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
These Terms of Use and information on this Website may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. We may also make improvements and/or changes in the information provided at any time without notice. This Website may also contain forward-looking statements. Use the forward-looking statement link to view additional information.
Translation
As a convenience, you can choose to convert English to another language on this website, using Google Translate. This website is using technology to translate content into multiple languages; however, all features and content cannot be translated at this time. We apologize for any inconvenience this may cause. This automated tool is not perfect. As a result, the translation may lose some of its intended meaning. Also some content, like videos and graphics, may not be shown. We don’t control and can’t guarantee the accuracy of the translated text. Use this tool solely at your own risk. Do not rely solely on this translation text for any important purpose, including in matters of safety, to understand your legal rights, for financial decisions, or the like. The English version is always the authoritative version of this website and will always control in the event of a dispute or inconsistency with converted text. The Company's official communications with you will be in English.
Please note that any information or material including, but not limited to, survey responses provided to us will be deemed NOT to be confidential, unless we have an agreement otherwise with you. By sending us any information or material, you grant Company an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that we are free to use any ideas, concepts, know-how or techniques that you send us for any purpose. The Company may modify these Terms of Use at any time. The updated Terms of Use will be posted for thirty (30) days before becoming effective.
Learn more about our privacy practices.
Company makes no representations whatsoever about any other Website which you may access through this one. When you access a non-Company website, please understand that it is independent from Company, and that Company has no control over the content on that Website. In addition, a link to a non-Company site does not mean that Company endorses or accepts any responsibility for the content, or the use, of such Website. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other similar items of a harmful nature.
Reference on the Website to any products, services, processes, hypertext links to third parties or other information by trade name, trademark, manufacturer, supplier or otherwise does not necessarily constitute or imply the endorsement, sponsorship or recommendation of Company. Product and service information are the sole responsibility of each individual vendor.
We attempt to secure your sensitive personal information provided on our online forms using a variety of technologies and security devices. Note, however, no safeguards can guarantee complete security or privacy of your sensitive personal information. Company is not responsible for technical, hardware or software failures of any kind in relation to any use of this Internet site. We cannot know when problems arise on the Internet, or when equipment incompatibilities distort messages. We are not responsible for incomplete, distorted or delayed computer transmissions all of which may affect the information or interactive forms or chatbots on this Website.
This site is owned and operated by or on behalf of the Company. To keep this Website safe and functioning properly for all customers, we may suspend or block account activity as we deem appropriate. Without limitation, the Company may suspend or block account activity that violates these Terms of Use.
For example, the following activities are not permitted on this Website for any reason whatsoever:
Note, your email, username and any password(s) used to access your web based tools made available by the Company should be kept confidential. The Company is not responsible for any loss or damage incurred because you shared them with a third party or did not otherwise keep your user login ID and password confidential.